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When will the "Total Health" Add-on be ready?
The "Total Health" Add-on will add more features to Weight-By-Date Pro and should prove helpful for people with diabetes and other health concerns. You'll be able to track blood glucose, insulin, medications, blood pressure, cholesterol, and more.
We hope to have the "Total Health" Add-on ready by fall of 2010. All customers will receive an email as soon as it's ready, along with pricing information. If you need to update your e-mail address in our records, you can do it here.
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Where do I enter my License Key into the free trial?
There is no way to "register" the free trial with a license key, serial number, or registration key. Instead, you download the full, unlimited version of Weight-By-Date after your purchase. During the process it imports your data from the trial.
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If I order Weight-By-Date Pro can I keep my data from the free trial version?
Absolutely. Weight-By-Date Pro contains an import feature and it will import all of your existing trial data automatically when you run it for the first time.
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I previously purchased Weight-By-Date and need to reinstall it. How can I download it again?
If you have deleted or lost the installation file for some reason, you can simply refer to your "Order Confirmation" e-mail and follow the instructions to download the file again.
If you have lost or cannot find your "Order Confirmation" e-mail, you can use the links below. Your last name and e-mail address are used to determine whether you have access to the download.
Weight-By-Date Pro 3.0 Full Download
* If you need to download a previous version of Weight-By-Date, you'll find links on our support page.
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I lost my Software License Key. How can I find it again?
As you have probably discovered, your License Key is required to install the program on your PC. If you bought the CD-ROM directly from us, check your receipt for the License Key. You can also check your Order Confirmation e-mail if you still have it.
Otherwise, you can use our online tool for looking up your Weight-By-Date License Key.
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I can't get access to the download, because I have a new e-mail address. How can I fix this?
If you're already a customer and are having problems accessing program updates or file downloads, you should make sure we have your current contact information. Your last name and email address are used to determine whether you have access to the download.
Click here to update your e-mail, name, address, and other contact information.
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Is Weight-By-Date compatible with Windows 7 and Windows Vista?
Yes, Weight-By-Date is fully compatible with Windows 7 and Vista, both 32-bit and 64-bit versions.
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What's new with Weight-By-Date 3.0? How do I upgrade?
We've made some big changes and added several new features in version 3.0. Go here to see what's new. Once there, click the Upgrade Now button to get the upgrade.
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How can I transfer Weight-By-Date Pro plus my data to a new computer?
To get your program and data transferred to your new computer, the first thing you should do is open Weight-By-Date Pro on your old computer and use the "Backup Data" feature from the File menu. Using this feature, you can back up your data to some type of removable media, such as a USB flash drive.
Next, from your new computer, install Weight-By-Date Pro from the CD-ROM or by downloading it from our support page.
Finally, once Weight-By-Date Pro is installed on your new computer, choose "Restore Data" from the File menu to restore your data.
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Is there a free trial version of Weight-By-Date?
Yes, you are free to take Weight-By-Date for a test drive by downloading the free 15-day trial version. It runs on any Windows PC.
Download Weight-By-Date Pro Now
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