Other Common Questions
We are working on a Smartphone version of Weight-By-Date, but it is taking longer than expected. Unfortunately we cannot provide a firm date, but hope to release it by late 2010. We will notify you via e-mail when it is ready (if you are already a customer).
We've made some big changes and added several new features in version 3.0.
Go here to see what's new. Once there, click the Upgrade Now button to get the upgrade.
First check your junk e-mail folder. The e-mail message that we sent is from us (Quite Healthy Technologies) with a quitehealthy.com return address.
If you ordered by PayPal, be sure to check the e-mail address that you have on file with your PayPal account. That is likely where your Order Confirmation e-mail was sent.
An Order Confirmation e-mail is sent automatically for each and every customer. If you can't find yours, please contact us and we'll be happy to send your e-mail again.
Right now we have no plans to make Weight-By-Date work on the Macintosh platform. Our expertise lies with designing software for Microsoft Windows and Phones. Sorry!
When you install the full version, the icon for the trial is removed from your desktop and replaced with a new one. Sometimes you still see the old trial icon, even though it's not really there anymore.
To fix it, just right-click on your desktop and choose Refresh. You should see the trial icon disappear, replaced by an icon for the full version.
